Advantages of call recording
Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your...
Help yourself: use these Office 365 features
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into...
Speed up your Windows 10 updates
In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can’t afford to let an update be...
Warning signs your computer has malware
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them....
Boost your new laptop in 5 steps
Laptops may not be the most powerful computers, but the benefits they provide are undisputable. For one thing, they deliver a similar user experience as your huge desktop PC, but much more conveniently and affordably. But before you reap their many benefits, here are...
Web design trends you should follow today
Many small- and medium-sized businesses (SMBs) nowadays build and maintain their own website to reach more customers. But because a majority of your competitors also have a website, an underperforming site just won’t do. Follow these web design trends to increase web...
5 Tips to make your business less vulnerable to cyberattacks
Businesses from Roanoke to Lynchburg and beyond face a constant barrage of cyberthreats that they need to stay ahead of to protect their digital assets. Today, cybersecurity has evolved far beyond what basic antivirus software and firewalls can handle. Combined with...
What goes into a business continuity plan?
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP)....
The 101 on Android location settings
As you learn about the various features of your Android smartphone, you will come across location services and whether or not you want to approve them. If you think this convenient feature is harmless, think again. Sometimes it’s best to hide your location in your...
What makes hypervisors weak?
Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed. A...
