Sign Systems of Virginia: HumanIT for a Growing Business
The Customer
When Sign Systems of Virginia launched, the team had a clear vision for serving customers. What they needed was the technology foundation to support it.
The list was long for a new business: reliable business communications, Microsoft 365 and Outlook, computers capable of running specialized sign-production software, data protection, and ongoing IT support. And they wanted confidence that the decisions they made now would still be the right ones as the company grew.
Rather than navigating those decisions alone, Sign Systems of Virginia partnered with Tech Squared.
The Challenge
Starting a business means making important technology decisions quickly.
The team knew which applications they planned to use, including SignLab for production. What they didn’t know was which computers, accessories, backup solutions, and support services would best meet those needs.
At the same time, the company faced real operational friction:
Business calls were coming through a personal cell phone. Microsoft 365 administration was managed remotely, which made support harder than it needed to be. And nobody had time to research technical specifications and compatibility requirements while also building a company.
They needed a trusted advisor who could translate business requirements into practical technology decisions.
The Solution
Tech Squared took a consultative approach, starting with the customer’s goals rather than a product list.
After reviewing the company’s software requirements and plans, the Tech Squared team recommended a technology environment built for this specific business:
Dedicated hosted business phone service. Phone spam-filtering protection. Business-class computer recommendations. Docking and productivity equipment. Data backup. Microsoft 365 and Outlook administration support. And ongoing IT guidance as the company grows.
Sign Systems of Virginia made informed decisions while staying focused on the business.
Modernizing Business Communications
Before partnering with Tech Squared, business calls were routed through the owner’s personal cell phone. Tech Squared implemented a hosted phone platform and selected a business number that closely matched the number customers already recognized. The result: a professional communications system without disrupting customer familiarity.
Tech Squared also implemented spam-filtering services, and the impact was immediate.
“I only had two the same day your company implemented it, the next day maybe one, and after that I didn’t have any.”
Kevin, Owner of Sign Systems of Virginia
Building the Right Technology Foundation
Rather than trying to determine hardware requirements alone, Sign Systems of Virginia handed Tech Squared the software specifications and the business needs. Tech Squared translated those into practical recommendations for computers, supporting equipment, backup, and future support.
The result was a technology environment aligned with how the company actually works, not a one-size-fits-all package. For a new business, that guidance removed uncertainty and reduced the risk of investing in technology that wouldn’t meet future needs.
Simplifying Microsoft 365 Management
The company wanted a more streamlined approach to email administration. Tech Squared assisted with access management, administrative coordination, and account configuration, and now serves as the knowledgeable resource for day-to-day questions. Technology obstacles that used to interrupt operations don’t anymore.
The Results
By partnering with Tech Squared, Sign Systems of Virginia gained both technology solutions and a trusted advisor:
A dedicated business phone system instead of a personal cell phone. An immediate reduction in spam calls. Professional advising on technology purchases and infrastructure. Simpler Microsoft 365 administration. And ongoing IT expertise as the business grows.
Most importantly: a highly satisfied customer who continues to recommend Tech Squared to other businesses.
Customer Perspective
“As a new business, we knew what we wanted to accomplish but weren’t sure what technology we needed to get there. Tech Squared helped guide us through the entire process, from phones and computers to Microsoft 365 and ongoing support. Having a trusted IT partner made the decisions easier and gave us confidence that we were making the right investments for our business.”
Tech Support with HumanIT
Sign Systems of Virginia came to Tech Squared with business goals, software requirements, and plenty of technology questions. Tech Squared delivered a practical, scalable technology strategy: professional communications, spam protection, Microsoft 365 support, and IT guidance that provides continued peace of mind.
Ready to build your business on a technology foundation that fits?
Book a free IT health check → Or call 800.804.0808. A human will answer. That’s kind of our thing.
